I emailed support after a recent purchase and attempt to add it to my registry came back as cert numbers already in use.I havent heard back and took it upon myself to ask the seller of the card if he had it registered to please remove it.He said he didnt so now im at a dead end.Sorry for the post for such a miniscule problem but it was all i could think to do to fix the situation.Thank for any help SGC.Thanks.Jason Wells