I agree with what MW says. In addition, I know for a fact that many check the boards frequently to see if there are any negative posts about them.
This comment from Basilone is a fact. I have a personal experience after an
email I received from a ticked off Psa authorized dealer who did not appreciate
a post I made about a year and a half ago. And there are others that know me
through the boards. Basilone is 100% correct on this!